Skip to Content

Transportation Management Office - Who are the HELP operators?

The HELP operators are full-time employees of the Tennessee Department of Transportation. These men and women are all specially trained to be HELP operators. And they all enjoy helping other people!

The HELP training program includes sessions on all of the following:

First aid and emergency medical care* Hazardous materials
Traffic control Radio communications
Highway Incident Management** Diversity
Extinguishing vehicle fires

Using emergency equipment


*All of the HELP operators must pass the "First Responder" test and must maintain their certification.

**Course presented by the National Highway Institute (NHI)

If you are interested in becoming a HELP operator, you should request an Employment Application from the State Department of Personnel at