Office of Constituent Services
Michelle Griggs, Coordinator of Customer Service
Amanda Tidwell, Coordinator of Public Meetings/Hearings
The primary responsibility of the Office of Constituent Services is to provide a process for our customers, constituents and partners to communicate with TDOT and to facilitate solutions to their issues. This office coordinates public hearings/meetings in accordance with the TDOT Public Involvement Plan, oversees the agency correspondence system, surveys customers and helps foster better customer service.