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Communication Assessment


An Effective Communication Policy was drafted and distributed to all TDOT employees throughout the department. This included a checklist for employees who are responsible for public meetings and public hearings. Any member of the public that needs assistance may contact the Public Accessibility Office.

All programs were reviewed for communication compliance with the director of each department. Each office will make publications readily available in the following formats: large print, Braille, audio tape, readers, verbal descriptions and computer diskette when needed. As a result of this review, each office and TDOT’s Communications Office is aware of the following services:

  • TDOT has a contract with the League for the Deaf and Hard of Hearing, established for providing qualified interpreting services. TDOT will provide this service when needed to ensure effective communication in all TDOT programs.
  • TDOT has long worked with the Center for Independent Living of Middle Tennessee and has established an account for Braille printing services and assisted listening devices as needed to ensure effective communication.
  • TDOT will provide effective communication for TDOT job interviews. Communications issues regarding Employment are handled by the Civil Rights Office. Please contact the Civil Rights Office if you have any Employment request.